Products & Designs

What kind of products do you offer?

We offer a variety of print-on-demand products you can customize, including:

• T-shirts, hoodies, and other apparel for men, women, and kids
• Accessories like mugs, phone cases, tote bags, and pillows
• Digital downloads of our designs for personal use

What are print-on-demand products?

Print-on-demand means the design is printed onto the product only after you order it. This reduces waste and ensures you get a high-quality, fresh product.

Where can I find your size charts?

We recommend checking the individual product page for a size chart.

Custom Products

Can I customize the designs with my own prints?

Absolutely! We offer custom printing on a variety of products. You can upload your own artwork or design to create unique t-shirts, mugs, pillows, and more.

What file formats do you accept for custom prints?

We typically accept common image formats like PNG, JPG, and SVG. Please refer to our specific guidelines for file format and size on our custom product page.

How do I design my custom product?

We offer a user-friendly design tool (or clear instructions) on our website where you can upload your artwork and see a mockup of your product before you order.

How often do you release new designs?

We're always creating! We regularly release new and exciting designs, so keep an eye out for updates on our website and social media.

Orders & Shipping

How long does it take to receive my order?

Processing and shipping times can vary depending on the product and your location. You'll find estimated delivery times during checkout.

Do you offer international shipping?

Yes, we ship internationally! Shipping costs will be calculated at checkout based on your location.

What is your return policy?

Since our products are made-to-order, we generally don't accept returns unless there's a defect with the product. Please see our full return policy on our website.

Digital Downloads

What format are the digital downloads in?

Our digital downloads are typically available in common file formats like PNG, SVG or JPG. Specific formats will be listed on the product page.

How can I use the digital downloads?

You can use the digital downloads for personal projects like printing on t-shirts, creating crafts, or using them as wallpapers. Commercial use is not permitted.

How do I access my digital download?

You'll receive a download link after your purchase is complete. You can also access it from your order history on our website.

Orders & Shipping

How long does it take to receive my custom order?

Processing and shipping times for custom products may differ slightly from our standard products. You'll find estimated delivery times during checkout.

Company & Contact

Who is JennyCool?

JennyCool is more than just a brand; it's a celebration of individuality and self-expression through bold and colorful, joyful designs. I, Ozzy, am the creative force behind JennyCool, pouring my passion for creating new things and designs into every print you see.

A Journey of Colorful Joy:

My journey with JennyCool began with a desire to create designs that would color our lives and give us inspiration and energy in daily life. I've always been drawn to colorful, joyful designs, and I wanted to create a space where people could find designs that reflected their own personalities and stories.

The JennyCool Vision:

At JennyCool, we believe that what you wear (and surround yourself with) is a statement. We offer a vibrant collection of designs catering to a variety of tastes, whether you're quirky and playful, effortlessly cool, or a lover of all things classic.

Beyond the Designs:

JennyCool is also about building a community. We believe in empowering individuals to embrace their unique style and celebrate self-expression. When you choose JennyCool, you're not just buying a product; you're joining a movement of people who appreciate quality, creativity, and a touch of fun!

Stay Connected:

We're constantly creating new designs and expanding our product range. Be sure to follow us on social media [Instagram page @digijennycool] to stay updated on the latest collections, promotions, and behind-the-scenes glimpses into the world of JennyCool!

How can I contact you?

You can reach us through our contact form on the website (link to contact form) or by email at digijennycool@gmail.com